Welcome to ESTOSEN INTERNATIONAL PVT. LTD. By accessing or using our services and products, you agree to be bound by our terms and conditions outlined below. These terms govern your use of our website, products, and services, ensuring a safe and secure experience for all users.
Please read them carefully to understand your rights and obligations when engaging with us. Your continued use of our services indicates acceptance of these terms. If you do not agree with any part of these terms, please refrain from using our website and services.
ESTOSEN INTERNATIONAL PVT. LTD is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. We may collect data such as your name, email, contact details, and browsing behavior to enhance our services and provide personalized support.
We do not sell or rent your personal information to third parties. However, we may share it with trusted service providers under Estosen International Pvt. Ltd. or if required by law. We implement security measures to protect your data but cannot guarantee absolute security online. You have the right to access, update, or delete your information and to opt out of marketing communications, and we encourage you to review this policy periodically for updates.
At ESTOSEN INTERNATIONAL PVT. LTD., we specialize in offering unique, customized handmade products crafted with utmost care. Given the personalized nature of our creations, customers will be informed of the shipping dates at the time of order placement to ensure accuracy and transparency.
To deliver our products efficiently, we partner with reliable shipping services such as e-kart, DTDC, Delhivery, Blue Dart, and VRL Logistics for B2B shipments. This network ensures that our products reach customers safely and in pristine condition, no matter the destination. We aim to keep our customers informed and satisfied throughout the shipping process.
At ESTOSEN INTERNATIONAL PVT. LTD., we prioritize customer satisfaction and aim to provide a seamless shopping experience. Orders can only be canceled within 48 hours of purchase; after this period, cancellations will no longer be accepted.
Due to the nature of our products, all items are purely handmade and fully customized according to customer specifications. Therefore, we are unable to accept returns or issue refunds. We appreciate your understanding and support for these policies, as they help us uphold the integrity of our craftsmanship and provide unique, personalized products.